Students who have already received their long-term student visa are not entitled to a refund or course reduction, due to legal regulations related to student visas.
The decision of the embassy or consulate to grant a student visa is largely based on the official documents issued by our school, including:
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the letter of invitation with the program dates,
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the receipt confirming full payment, and
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the study plan showing the duration of each level.
For this reason, our school is legally obliged to fully comply with all conditions stated in those documents. These conditions include offering:
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a long-term course of at least 20 hours per week,
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for the exact duration stated in the invitation letter.
In addition, we must ensure that students holding a visa:
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attend at least 80% of classes, and
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make satisfactory academic progress, completing levels and exams within the appropriate timeframes.
This allows Spanish authorities to ensure that students are legally staying in Spain in accordance with the requirements for stays longer than three months, where the purpose of stay must be study-related, not tourism.
If the course duration were shortened or the price reduced (to a cheaper course that might not have been accepted by the embassy if it had been the original price shown on the receipt), Spanish authorities could consider this a violation of the law and take action against our school.
For these reasons, we cannot legally cancel, shorten, or refund a course once a student visa has been granted. Doing so would mean that the student still holds a valid visa for the original course duration but would be staying illegally in Spain.
If you have not yet received your visa, please contact our team so we can inform you about the current rules and available options.